Data We Collect
We may collect identity and contact details, inquiry content, appointment or case-related information, technical identifiers, device and browser data, and usage records. Where relevant to legal services for retirees, we may also process information you choose to provide about family, estate, pension, or related legal matters.
The categories of data collected depend on how users interact with the site and services.
Sources of Data
We receive data directly from users through forms, messages, calls, and other communications. We also collect certain information automatically when the site is used, such as device data, log records, and cookie-related information. In some cases, we may receive information from service providers or other parties involved in delivering the requested service.
Information may come from direct submissions, service use, and limited technical collection.
Cookie Types
We may use essential cookies to support site operation, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their function. We do not use cookies to collect more information than is reasonably needed for these purposes.
Cookie use is limited to standard operational and analytical purposes.
Cookie Controls
You can usually manage cookies through your browser settings, including blocking or deleting them. Some cookies are necessary for basic site functions and may not be disabled without affecting performance. Where the site provides cookie controls, your selections will apply to the extent technically possible.
Browser settings and related tools can be used to limit non-essential cookies.